Yampa, a Paris, France-based startup specializing in autonomous AI agents for customer service, has raised €3 million in seed funding.
Investors
The round was led by Partech, with support from BPO experts and angel investors, including Arthur Waller (Pennylane) and Guillaume Desloges (Alma).
Partech is a global tech investment firm headquartered in Paris, with offices in Berlin, Dakar, Dubai, Nairobi, and San Francisco. Established 40 years ago in San Francisco, Partech collaborates closely with founders by offering capital, operational expertise, and strategic support from the seed to the growth stages. The firm manages €2.5 billion in assets across a portfolio of 220 companies in 40 countries.
Yampa Use of Funds
This funding will enhance R&D and scale operations, positioning Yampa as a leader in transforming customer service into a growth driver.
About Yampa
Founded in March 2024 by Marin Huet, Baptiste Saintot, and Patrice Mazoyer, Yampa develops autonomous AI agents designed to revolutionize customer service. These agents provide 24/7 multilingual support across various communication channels, including calls, emails, and chatbots. Yampa’s technology automates customer interactions, efficiently resolves issues, and escalates complex queries to human teams when necessary.
Funding Details
Company: YAMPA SAS
Raised: €3.0M
Round: Seed Round
Funding Date: December 2024
Lead Investor: Partech
Additional Investors: Arthur Waller, Guillaume Desloges
Company Website: https://www.yampa.ai/
Software Category: Customer Service
Source: https://www.eu-startups.com/2024/12/hello-can-i-help-you-yampas-ai-customer-service-is-ready-to-turn-heads-with-new-funding/