Unwrap, a Santa Barbara, CA-based AI-powered customer intelligence platform, has raised $12 million in Series A funding.
Investors
The round was led by Scale Venture Partners, with participation from Atlassian Ventures, Cercano, ScOp VC, AI2 Incubator, David Singleton (former CTO of Stripe), Johnny Ho (co-founder of Perplexity), and others.
Scale Venture Partners is a Bay Area-based venture capital firm that invests in early-stage software companies, focusing on those that use AI to build applications for enterprise software. The firm invests in Series A and Series B rounds.
Rory O’Driscoll, Partner at Scale Venture Partners and investor in Box, DocuSign, and Bill, will join the board.
Unwrap Use of Funds
The company plans to use the funds to expand its sales and engineering teams to drive product development and growth.
About Unwrap
Founded in 2022 by Ryan Millner and Ashwin Singhania, Unwrap is an AI-powered customer intelligence platform designed to help companies automatically analyze and understand customer feedback. It uses advanced AI to extract insights from unstructured text. Its customers include Lyft, jetBlue, Perplexity, Microsoft, and Oura.
Funding Details
Company: Unwrap.ai
Raised: $12.0M
Round: Series A
Funding Date: January 2025
Lead Investor: Scale Venture Partners
Additional Investors: Atlassian Ventures, Cercano, ScOp VC, AI2 Incubator, David Singleton, Johnny Ho
Company Website: https://www.unwrap.ai/
Software Category: Customer Feedback Analysis
Source: https://www.businesswire.com/news/home/20250130865543/en/