
Thoughtful.ai, an Austin, TX-based AI-powered revenue cycle automation company, has secured a strategic investment.
Investors
The round was led by New Mountain Capital, a growth-oriented investment firm with over $55 billion in assets under management.
New Mountain Capital, based in New York, focuses on long-term growth over short-term risk. The firm invests in high-quality companies across private equity, credit, strategic equity, and real estate, working closely with management teams to build lasting value.
Thoughtful.ai Use of Funds
The company will use the funding to accelerate its growth, enhance its AI automation capabilities, and expand its impact on healthcare operations.
About Thoughtful.ai
Founded in 2020 by Alex Zekoff and Dan Parsons, Thoughtful.ai aims to transform the U.S. healthcare system through agentic AI. The company offers AI-powered solutions for healthcare revenue cycle management (RCM), leveraging advanced AI agents and automation tools to streamline the entire process—from eligibility verification to payment posting. Its platform helps providers reduce costs, increase revenue, and improve service quality.
Funding Details
Company: Thoughtful Automation Inc.
Raised: Undisclosed
Round: Strategic Investment
Funding Date: April 2025
Lead Investor: New Mountain Capital
Additional Investors:
Company Website: https://www.thoughtful.ai/
Software Category: AI-Healthcare Revenue Cycle Automation
Source: https://www.businesswire.com/news/home/20250409471014/en/