Thena, a Palo Alto, California-based B2B SaaS startup that provides customer communications and intelligence platform, raised $5 million in seed funding, bringing its total funding to $7.2 million.
The round was co-led by Lightspeed and First Round Capital, two prominent investment firms. The funds will be used to intensify efforts in product innovation and support the expansion of the company.
Thena emphasizes that its AI models have the capability to consolidate data from various communication channels, empowering companies to develop customized models that facilitate customer-centric decision-making on a large scale, ultimately enhancing overall profitability.
By acting as a bridge between B2B organizations and their messaging platforms, Thena transforms these platforms from simple messaging tools into robust communication systems that have the potential to drive improvements in sales, marketing, and customer support.
Company: Pivoting Owl, Inc.
Raised: $5.0M
Round: Seed Round
Funding Month: May 2023
Lead Investors: Lightspeed and First Round Capital
Additional Investors:
Company Website: https://www.thena.ai/
Software Category: Customer Communications Management Software
About the Company: Founded in 2022 by Ankit Saxena, Govind Kavaturi, Mike Molinet, and Unmukt Raizada, Thena is a customer engagement layer designed to help businesses acquire, service, and grow their B2B customers on messaging platforms like Slack and Teams. The platform enables companies to manage their customer channels at scale by keeping track of customer issues in messaging platforms, gaining visibility into customer interactions, and connecting those channels to other systems like Zendesk and Salesforce. Notable customers of Thena include Branch, Embrace, Mixpanel, WorkRamp, and Spotdraft.
Source: https://startupstorymedia.com/insights-thena-secures-5-million-in-seed-funding-co-led-by-lightspeed-and-first-round-capital/