Plain, a London, UK-based provider of B2B customer support platform, has raised $15 million in Series A funding.
Investors
The round was led by Battery Ventures, with continued participation from previous investors Index Ventures and Connect Ventures.
Battery Ventures is a global, technology-focused investment firm. Founded in 1983, the firm backs companies at various stages, from seed to growth and private equity. It invests globally from offices in Boston, Silicon Valley, San Francisco, Israel, and London.
Neeraj Agrawal from Battery Ventures has joined Plain’s board.
Plain Use of Funds
The company plans to use the funds to enhance AI capabilities, open a San Francisco office, and hire across every function—including sales, marketing, design, and engineering.
About Plain
Founded by Simon Rohrbach and Matt Vagni, Plain provides a support platform for B2B companies to enable real-time, high-touch communication. It integrates with channels to centralize and enhance customer support. Powered by AI, Plain automates workflows and facilitates seamless collaboration across departments. Its customers include Sanity, Laravel, Stytch, Raycast, and others.
Funding Details
Company: Not Just Tickets Ltd.
Raised: $15.0M
Round: Series A
Funding Date: February 2025
Lead Investor: Battery Ventures
Additional Investors: Index Ventures, Connect Ventures
Company Website: https://www.plain.com/
Software Category: Customer Collaboration
Source: https://blog.noxus.ai/noxus-1-5m-pre-seed/