Numia, an Argentina-based AI-powered customer experience management platform, has raised $3.5 million in seed round.
Investors
The round was led by Cometa, with participation from MatterScale Ventures and Boost Capital Partners, a London-based firm.
Cometa is a VC firm that invests in early-stage technology companies targeting Spanish-speaking markets. Founded in 2012, it is primarily based in Mexico City, Mexico.
Numia Use of Funds
The company will use the funds to support sales, marketing, and product development, with a focus on expanding integrations and improving AI efficiency in customer interactions.
About Numia
Numia provides an AI-driven platform to help businesses integrate and manage their customer service channels across physical and digital environments. The platform allows companies to connect various customer interaction points, such as bank kiosks, tablets, and CRM systems. The company has over 350 customers across 10 Latin American countries, including major players like Santander and Allianz.
Funding Details
Company: Numia
Raised: $3.5M
Round: Seed Round
Funding Date: December 2024
Lead Investor: Cometa
Additional Investors: MatterScale Ventures, Boost Capital Partners
Company Website: https://numia.co/
Software Category: Customer Experience Management
Source: https://techcrunch.com/2024/12/11/numias-software-brings-offline-and-online-customer-interaction-data-into-one-place/