Neuron7.ai, a San Francisco, CA-based startup specializing in service resolution intelligence, has raised $44 million in Series B funding.
Investors
The round was led by Smith Point Capital, with participation from Nexus Venture Partners and Battery Ventures. This funding boosts the company’s total capital to over $63 million.
Smith Point Capital, founded in 2022, is a venture capital firm headquartered in Boston, Massachusetts. The firm focuses on growth equity investments in enterprise software companies driving digital transformation. It combines operational support with strategic capital to help companies accelerate growth and maximize market impact.
Neuron7.ai Use of Funds
The company plans to use the new funds to enhance product innovation and expand its enterprise-focused market strategies.
About Neuron7.ai
Founded by Niken Patel and Vinay Saini, Neuron7.ai is a SaaS company focused on service resolution intelligence, leveraging AI to enhance service delivery in complex environments. Its platform is designed to provide accurate, data-driven resolution paths that improve first-time fix rates and reduce service resolution times. Neuron7.ai seamlessly integrates with various CRM applications and service workflows. The company’s solutions are purpose-built for complex service environments, including medical devices, high-tech equipment, and industrial machinery.
Funding Details
Company: Neuron7, Inc.
Raised: $44.0M
Round: Series B
Funding Date: October 2024
Lead Investor: Smith Point Capital
Additional Investors: Nexus Venture Partners, Battery Ventures
Company Website: https://www.neuron7.ai/
Software Category: Customer Service
Source: https://www.prnewswire.com/news-releases/neuron7ai-secures-44-million-series-b-to-help-enterprise-customers-resolve-complex-service-issues-with-ai-302275837.html