Lucidya, a Saudi-based customer experience management platform, successfully raised $6 million in Series B funding to expand its services across MENA.
The round was led by Rua Growth Fund, with participation from Venture Souq, M.A.L Ventures, AlRashed Group (ARG), and other international Venture Capitals
The latest funding will further support the development and enhancement of Lucidya’s customer experience management platform and expansion across the MENA region.
Company: Lucidya
Raised: $6.0M
Round: Series B
Funding Month: January 2022
Lead Investors: Rua Growth Fund
Additional Investors: M.A.L Ventures, AlRashed Group, and Venture Souq
Company Website: https://lucidya.com/
Software Category: Customer experience management platform
About the Company: Founded in 2016, Lucidya is an Enterprise B2B SaaS company, Lucidya’s solutions empower organizations to understand and better serve their customers by analyzing interactions across different online channels in one consolidated platform. Powered by proprietary Artificial Intelligence (AI) and Arabic Natural Language Processing (NLP) technologies, all captured interactions are deeply analyzed to extract insights that help businesses in making data-driven decisions.
Source: https://blog.lucidya.com/en/lucidya-closes-6-million-second-round-of-funding https://magnitt.com/news/lucidya-6m-seed-53151