Kuzen Raises ¥1.63 billion Series B

Kuzen, based in Shinjuku, Tokyo, a developer of customer engagement and AI-powered communication platforms, has secured 1.63 billion yen in Series B funding. This round, which included both equity and debt financing, brings the company's total funding to 2.88 billion yen.

Investors

The funding round was led by RJ Value Plus No. 1 Investment Limited Partnership, managed by J-Growth Co., Ltd. Additional investors participating in the round include The University of Tokyo Edge Capital Partners Co., Ltd. (UTEC), Sumisho Venture Partners Co., Ltd., NVCC No. 10 Investment Limited Partnership, NCB Venture No. 2 Investment Limited Partnership, Sagin Venture Capital Investment Limited Partnership No. 6, and IK Holdings Co., Ltd. Debt financing was provided by Shizuoka Bank, Ltd., Fukuoka Bank, Ltd., and Japan Finance Corporation.

Kuzen Use of Funds

Kuzen plans to use the new capital to improve its KUZEN customer engagement platform, specifically focusing on enhancing AI agent functionality and expanding multi-channel support. Additionally, the company will allocate funds toward accelerating international expansion and pursuing potential M&A opportunities.

About Kuzen

Founded in 2015 by Shogo Ota, Kuzen is dedicated to its vision of providing a concierge experience for everyone. The company develops a customer engagement platform that uses generative AI to accumulate primary customer data through dialogue and automate personalized communication across multiple channels, including LINE, email, and SMS, serving over 700 enterprise clients.

Funding Details

Company Website: https://corp.kuzen.io

Company: Kuzen Co., Ltd.
Raised: ¥1.63 billion
Round: Series B
Funding Date: July 7, 2026
Lead Investor: RJ Value Plus No. 1 Investment Limited Partnership
Additional Investors: UTEC No. 6 Investment Limited Partnership, Sumisho Venture Partners Co., Ltd., NVCC No. 10 Investment Limited Partnership, NCB Venture No. 2 Investment Limited Partnership, Sagin Venture Capital Investment Limited Partnership No. 6, IK Holdings Co., Ltd., Shizuoka Bank, Ltd., Fukuoka Bank, Ltd., Japan Finance Corporation
Company Website: https://corp.kuzen.io/
Software Category: Customer Engagement / AI
Source: https://prtimes.jp/main/html/rd/p/000000204.000017833.html