Ducky, a Nashville, Tennessee-based AI-powered support platform, raised $2.7 million in pre-seed funding.
Investors
The round was led by Penny Jar Capital, with participation from Bread & Butter Ventures, NOMO Ventures, Wilson Sonsini, angel investors, and others.
Penny Jar Capital is an early-stage venture capital firm investing in exceptional founders and industry-defining technology companies. It was founded in 2021 and is based in Palo Alto, California.
About Ducky
Founded by Hongbo Tian and James O'Brien, Ducky is an AI-powered support platform designed to enhance the capabilities of customer support agents. It leverages machine learning and AI to provide instant access to internal knowledge sources, enabling customer-facing teams to deliver prompt, on-brand responses. Its mission is to create amazing, human customer experiences. Ducky's initial clients include customer-focused companies like Superhuman and others.
Funding Details
Company: Lyco.AI, Inc.
Raised: $2.7M
Round: Pre-Seed Round
Funding Month: May 2024
Lead Investors: Penny Jar Capital
Additional Investors: Bread & Butter Ventures, NOMO Ventures, Wilson Sonsini
Company Website: https://www.ducky.ai/
Software Category: Customer Support
Source: https://www.prnewswire.com/news-releases/ducky-raises-2-7m-in-pre-seed-funding-puts-ai-to-work-for-customer-support-teams-302155537.html